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Corporate Profile

Who we are

MCB Group is an integrated financial services provider. Building on its sound business model, the Group offers customised products and services to a wide range of clients through its local and foreign subsidiaries and associates. Through MCB Ltd, which was established in 1838, the Group has cemented its position as the leading banking sector player locally. In addition to that, the Group has actively diversified its activities across geographies, notably in the region, and broadened its footprint in the non-banking field. Listed on the Official Market of the Stock Exchange of Mauritius since its inception in 1989, MCB Group is one of the most traded stocks thereon, representing some 48% of market turnover1 in FY 2018/19. We have the largest market capitalisation, with a share of some 27%2. The Group has a broad and diversified shareholder base, comprising around 14% of foreign shareholding.

Our general positioning

Our channels and digital platforms

digital_platforms160Branches~238,000Internet Banking subscribers
digital_platforms2~263,000JuiceByMCB subscribers206ATMs

Breakdown of Group performance

group_performance3MCB Ltd - DomesticMCB Ltd - Foreign-sourcedForeign banking subsidiaries & associatesNon-banking financial & Other investments

Our stock profile

stockprofile2>20,000Shareholders

Note: Figures above are as at 30 June 2019

stockprofile1Rs 69 billionMarket capitalisation

Our transparent and integrated business model

Our business model defines who we are, what we do and how we do it. Alongside fostering our adherence to the highest standards of conduct, our business model enables us to unleash the strategic intents that help us cope with the dynamic operating context and capture relevant opportunities. Concomitantly, we strive to be a responsible organisation, i.e. one which conducts business in a way which creates positive outcomes for the sustained benefit of the societies and communities in which we operate. Our business model reflects our commitment to uphold the success of our brand, while creating sustainable value for stakeholders.
CPClient centricityWe place clients at the heart of everything we do. After understanding their needs and expectations, we strive to offer them tailored and channel capabilities.Governance and risk managementWe adopt robust governance principles to foster accountability and transparency in our activities. We embed a rigorous and disciplined risk Technology and innovationTo underpin our operationalcapabilities, alongside tapping into the power of scalable and digitally-enabled platforms.Human capitalWe embrace a high-performance culture, underpinned by top quality talent and leadership management initiatives at all levels of the organisation. While adequately rewarding behaviours that we encourage, we ensure that each and everyone can realise their full potential and make a positive contribution to our organisation.Operational excellenceWe prioritise seamless operationsoperations, broaden our value proposition and strengthen our competitive edge across markets.Sustainable approachBacked by solid frameworks, committed initiatives and sustained investments, we contribute to the welfare of the societies and communities

How we operate

Our strategy execution is underpinned by key pillars, which comprise entities, business lines, and coverage and support functions. Common frameworks and policies shape up the execution of our strategies and ensure that the Group works in an integrated way

Our market operations

Our functioning and positioning

To further their business growth, the Group entities capitalise on their competent workforce, cutting-edge technology as well as wide-ranging platforms and channels. These include branches, ATMs, merchant terminals as well as mobile and Internet Banking platforms. Our entities leverage organisation-wide synergies and collaboration as well as alliances and partnerships with external parties. MCB Ltd also taps into a network of some 1,150 correspondent banks worldwide, including around 200 in Africa. In addition, it capitalises on its Representative Offices located in Johannesburg, Nairobi, Paris and Dubai as well as the Group’s foreign banking subsidiaries in Madagascar, Seychelles and Maldives.


Our extensive and customised financial solutions

Through its banking and non-banking entities, the Group provides its clients in Mauritius, regionally and beyond with customised and innovative financial solutions as well as dedicated advice to meet their ambitions. We work closely alongside customers to understand their imperatives, challenges and priorities, while assisting them to design solutions adapted to their needs.


Personal financial services

Intra-Group synergies are tapped into to provide clients with required solutions, e.g. provision of investor-related services and pursuance of the ‘Bank of Banks’ initiative. The Group positions itself as a regional hub in handling trade finance, payments outsourcing services amongst others, while also providing business solutions to financial service providers, notably in Africa.


Everyday Banking

  • Deposit accounts (current & savings)
  • Multi-currency accounts
  • Forex transactions
  • Overdrafts
  • Debit, credit & pre-paid cards
  • Safe deposit boxes
  • Distribution of general insurance cover

Banking Channels

  • Branch network
  • ATM
  • Internet banking
  • Mobile banking
  • SMS banking

Payment Services

  • Local & international money transfers
  • Mobile refill & payments
  • Standing instructions & direct debits
  • Bank drafts
  • Book transfers
  • Bill payments

Financing Solutions

  • Housing loans
  • Personal loans
  • Education loans
  • Car loans & car lease
  • Green loans
  • Microfinance

Savings & Investment

  • Education plan/Retirement plan
  • Local & international stockbroking
  • Portfolio & wealth management
  • Capital protected products
  • Investment funds
  • Exchange traded funds
  • Custodian services
  • Fixed deposits
  • Distribution of life insurance plans, treasury bills & government bonds
  • Credit-linked notes

Corporates & Institutions

Investment Related Services

  • Structured products
  • Structured credit
  • Investment advisory services
    • Real assets
    • Private equity
  • Securities & custodian services
  • Brokerage services
  • Investment management
  • Dual currency deposits

Transactional Banking

  • Cash deposit card
  • Deposit accounts
  • Multi-currency accounts
  • Internet banking
  • Bank drafts
  • Forex transactions
  • Overdrafts

Financing Solutions

  • Short & long term loans
  • Green loans
  • Syndicated loans
  • Bridging loans
  • Private equity
  • Mezzanine financing
  • Project finance
  • Capital financing
  • Factoring
  • Microfinance
  • Operating & finance lease
  • Asset-Based lending

International Trade Finance

  • Import & export
  • Credit protection
  • Bank guarantees
  • Standard trade finance
  • Structured commodity finance
  • L/C re-issuance/confirmation
  • Secondary asset trading

Business Services

  • Checking facilities
  • Payroll services
  • Secretarial services
  • Share registry services

Foreign Exchange Services

  • Currency swaps
  • Spot & forward deals
  • Interest rate swaps
  • International transfers

Outsourcing & Advisory Services

  • Payments outsourcing
  • Consulting & project management services
  • Corporate finance advisory

Payments & Cash Management Solutions

  • Electronic points of sale & cards acquiring services
  • Corporate credit cards
  • E-commerce
  • International transfers
  • SWIFT services
  • Transfers & remittances
  • Cash business solutions

How we distributed value created

Supported by its sound financial performance and committed approach, the Group has, in FY 2018/19, continued to provide the necessary means for its stakeholders to realise their aspirations.

Wealth created by MCB Group

Wealth created by MCB Group0.7%46.1%25.1%12.1%16.0%FY 2018/19 : Rs 16.9 bnFY 2017/18: Rs 14.0 bn)
Asset 2

Retention to support growth

Wealth is allocated to support future business growth via our retained earnings.
Asset 6

Employees

Our value proposition comprises competitive rewards and benefits, with particular emphasis laid on the personal and career development of our staff.
Asset 3

Providers of capital

We provide shareholders with adequate dividend payout.
Asset 5

Authorities

We assist the authorities in funding national projects by means of our direct and indirect tax payments.
Asset 4

Society

We contribute to the welfare of the society in which we live and work via funds assigned for Corporate Social Responsibility (CSR) activities and sponsorships.

*Includes the proportion of our CSR contribution remitted to the Mauritius Revenue Authority

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